Online banking is our method of providing banking at your convenience, either at home or while you are away. All you need is access to the internet. Your accounts information is available 24/7.
Online Banking doesn't require any special software - just Internet access using a Web browser such as Microsoft Internet Explorer 6.0 or higher, and Netscape Navigator 7.0 or higher. Cookies must be enabled. Encryption level is an important part of Internet security, so we require 128-bit. Please verify this on your browser. On Internet Explorer, click on "Help" and "About Internet Explorer" for the cipher strength. On Netscape, click on "Help" and "Security" to verify. To upgrade to 128-bit encryption, follow your browser's instructions.
There are other actions you can take to protect your personal information online. At a minimum, we recommend the following precautions.
Our operating system is designed to guard your privacy. Accounts are password-protected. We use data encryption to protect your information as it's passed between you and First National Bank. We employ firewalls and filtering routers to protect your transactions once they're inside our system. Please read our Privacy Pledge for more information about privacy and security.
This service is provided to our customers free of charge.
Come by one of our convenient locations and complete an enrollment form.
Yes. There is online help available within online banking. You can call our Customer Care department at 575-437-4880, Monday through Friday, 8:00am to 5:00pm.
Click on the “Edit Profile” button to change the email address that alerts will be sent to. Then click Change/verify
Click on the Messages tab and click on the “Send a New Message” button. Use the drop down box to select a department. Add a subject and enter your message in the Message box then click Send Message. You can also receive messages from the bank. New messages will appear in your Inbox when you click the Messages button.
Yes, Click on the Order Checks button and you will be directed to the bank’s preferred check printer.